Shipping policy
Shipping Policy
Our Promise
At Living the Jesus Way, every item is made to order with care and attention. We take pride in producing and shipping your orders promptly, ensuring a high-quality experience.
Production Time
All orders are made to order, so please allow 2–7 business days for production before shipping.
Custom or personalized items may take a little longer — we’ll always keep you updated.
Shipping Times
Once your order is shipped, delivery times depend on your location:
| Location | Estimated Shipping Time |
|---|---|
| United States | 3–7 business days |
| Canada | 5–10 business days |
| International | 10–20 business days |
Please note: These are estimates and can vary due to carrier delays, customs, or holidays.
Shipping Costs
Shipping fees are calculated at checkout based on your order size and destination. Occasionally, special promotions may offer free or discounted shipping.
Order Tracking
After your order ships, you’ll receive an email with tracking information so you can follow your order every step of the way.
If you don’t receive tracking info within a few days of purchase, contact us at support@ltjw.store.
Lost or Delayed Orders
If your order hasn’t arrived within the estimated timeframe:
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Check the tracking link provided.
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If the package appears lost or significantly delayed, contact us at support@ltjw.store.
We’ll work to resolve the issue or provide a replacement if necessary.
Questions?
We’re always here to help. Email us at support@ltjw.store, and we’ll make sure your order gets to you safely.